Mrs.Mari Garcia Rojas

They are the best!! I came in to see if I could get a same day appointment and they fit me in. The doctor explained every bison to me in terminology that I understood & I was treated very well. May was able to help me decide on the right fit and some beautiful frames. She was kind even when I changed my mind on frames I had already picked out. By far the best service 💯

Paul De Young

The doctor's staff did not take my eye health concern seriously, the reason I came to Dr. Gottlieb, and instead pressured me into buying expensive frames and lenses that I did not want or need. I called back after being pressured and asked for a refund, assuming since they told me it would be 2 to 3 weeks to get the lenses that this should be no problem. Clearly it was a problem for them because someone there would be losing a commission or $$$ or something. They put their pocketbook ahead of my health. Instead, I got the runaround on the phone from their staff. First, they put me on hold for 20 minutes. I hung up and called back. This time they told me to call back tomorrow when the office manager gets in. I was in the area so I walked into the office to ask for a full refund. This time they gave me some made-up story about the order already being placed and there was nothing they could do. I told them I wasn't leaving until I received a refund. Then the son, Donald Gottlieb comes out and tells me he can offer a refund but only partially because they have already submitted the information to the lab. He disappears and the clerk comes out and says she can give me a partial refund. I asked for a receipt so that I understood what I was paying for and she tells me they did not have the information and would need to wait 10 days and come back, then they would provide a refund. So I think they pulled the refund number out of thin air or somewhere else! In addition, when I did have my eye exam, the person who performed the initial tests clearly did not know what she was doing. She couldn't operate a single piece of 4 testing machines. She kept having to get up and go ask someone else for help. In the final test, she insisted their equipment had a software error because nothing she tried worked. She finally asked for help again and after several attempts, the other person realized that this person didn't take the lens cap off of the machine. Clearly a rookie mistake, but this did not instill a sense of confidence in their testing. Clearly, Dr. Gottlieb should train his staff better before allowing them to interact in public with patients. I came to Dr. Larry Gottlieb as a former patient to have my eyes checked for a potential health problem, and instead, he and his staff were more concerned about "upselling" selling me frames and lenses to line their pocketbooks. You can tell money was their main concern because Dr. Larry Gottlieb had ordered additional testing after discovering an issue, but after the salesperson completed his sale, he sent me on my way without scheduling the test the doctor ordered. I had to remind him about the test and he didn't know what I was talking about until he checked my chart and said, "Oh yeah, let's get you scheduled for that." While Dr. Larry Gottlieb seemed competent, he allowed his own desire for extra money to get ahead of providing quality healthcare. Shameful.

Kelly Iiames

We love Dr. Gottlieb Optometry! Our whole family goes there! The office staff is so friendly every time you walk in! Myra is the best- She took the extra time and helped me get my sunglass prescription fixed - and ordered new glasses for me! She really went above and beyond to make sure I was happy with my order!! I’m so thankful to her! Our 8 year old just had her first eye exam and they were amazing with her as well!!