Dr. James D. Reynolds, MD
3580 Sheridan Dr,
Buffalo, NY

Worst experience at a doctors office-EVER. This pediatric office is the most un-kid like place I've ever been to. And considering we were there for over 3 hours, I had plenty of time to read the same couple of children's books they had with my daughter. Unfriendly staff, with the exception of the receptionist, made the experience even less enjoyable. It seemed like nobody there even liked children. The doctor we saw, Dr. Pihlblad, seemed uninterested in explaining anything to me & after I expressed my dissatisfaction with our overall experience he sat there and said nothing. There are other pediatric eye doctor offices/doctors out there that will take time to make you feel like you & your child are important, work with you to explain the diagnosis & direction they intend to take with their treatment. If you like to be treated poorly & like you're just another patient, I'm sure he's a fine doctor & knows what he's talking about. He did not make a good impression on me & my daughter (who is 5 and asked me not to go back there). She loves her new eye doctor & so do I! After speaking with some other mothers, I have learned that my experience is not that unique and that's what prompted me to write this. Hope it helps someone avoid a similar experience, or at least prepare them.