Do not go there!!! I experienced horrible service and nickle-and-dime scam fee for the retina photos that is useless and sneaky eye exam malpractice, which cost $40. Total bill was $200 for the eye exam that all useless. Sylvia Lohr did negligent eye exam on me and wrong prescription. Instead of improving my eyes' vision, it worsens eyesight badly. I will consider filing a medication mistake lawsuit for the damages she made on me.

I have been seeing Dr. Lohr and Dr. Lohr (husband and wife) for what will be coming up on 15 years. It’s actually sad I haven’t written this review before now. However I feel like now more than ever we all need that appreciation. I was 15 and trying to pretend like I didn’t need glasses. The Mrs Dr Lohr sat with me and we shared the same birthday. We talked and talked and I instantly felt like I was talking to a cool mom. She knew how to make glasses sound like this awesome thing. A couple years later I sat with Mr Dr Lohr and I remember him talking about me being ready for contacts and he was right. I’ve grown up with them and I travel from whatever state I’m living in to see them and them only. Here is where they differ from other practices. Their receptionists are treated with respect and as equals because they take the time to make sure they feel appreciated they then in turn make you feel appreciated. I realize a mall eye doctor doesn’t fit everyone’s standard. The difference is they break the standard. When I call and I’m over due or I’m under due for an exam but my flight/visit is for these days they never hesitate to accommodate. I’ve actually only ever dealt with 3 receptionists and I wouldn’t trade them for the world. I’ve never felt so welcomed and just “seen”. Things have gotten very chaotic in the medical field but if I can say anything it’s that to feel like you aren’t just a number than they are the only practice I would go to.

Phenomenal service. Amazing staff. A great experience. I love Dr. Lohrs attention to detail and her upbeat and charming personality. I'm going to tell all my clients. I just had my yearly exam. I am very happy with their kind, welcoming attitude and great service.