Dr. Mark Abraham
795 E Lancaster Ave,
Villanova, PA

You should be ashamed of yourself for pretending like you care about your patients. One doesn't decide to close their business and switch to a different practice overnight. To send out an email a day ago about this switch after months of no contact when I tried to make out my annual apt is appalling.

This is one of the worst places to visit for anyone opting for glasses or placing an order. After multiple calls and voice messages, they just got back to me saying that they closed thier business at that place . For anyone who is planning on going there. Just dont and completely avoid it.

I would highly recommend Dr. Abraham and the entire staff at Abraham Eye Associates! What I like best about the team is that they consider customer service to be as important as the optical care they provide. EVERYONE on the team is great and I actually enjoy when I have my annual exam

This provider engages in unethical/fraudulent billing practice to try to extract more money from customers. I took my daughter to them for an eye infection treatment. They prescribed medication for her and asked me whether I wanted to schedule a follow-up appointment. I told them that I would call later if I need to schedule a second appointment. Three month later, I was shocked to receive a bill for a cancelled second appointment which occurred one week after the first appointment. I called the provider and told them that I never scheduled a second appointment. They said that I made one according to their records. I reiterated that was not true and mentioned that I did not receive any card, email reminder or sms about any such appointment. They insisted that that I told the receptionist "yes" when she asked me whether I need to schedule a second appointment and that she made one for a week later. I told them that I refuse to pay for a missed second appointment that I never made and told them that I will share my experience on social media so other customers won't fall into the same trap. It is a shame that this provider tries to extort money from customers using unethical/fraudulent billing practices without providing any evidence. I will NEVER go to this provider again and plan to report them to the Better Business Bureau.