Dr. Michael Geiss
2215 E Genesee St, Syracuse, NY 13210, United States of America
+1 315-464-5230
https://www.upstate.edu/eye/education/faculty.php?empID=geissiim
SM Wallace
11 months ago
I was a patient of Dr. Geiss Sr. about 10 years ago. Currently having some concerning issues with my eyes so called to schedule an appointment to be seen. I was asked a series of thorough questions by an employee Judy, who said before scheduling, she'd speak with Dr. Geiss and get back to me. After not hearing anything for a WEEK- I called back to follow up. Judy checked again with the Dr, who said that he can't see me until "this winter" (3 months at least?!) BUT they can put me on a cancelation list and I'll possibly be seen sooner. I told her I don't want to wait that long, that I'm having concerning issues with my eyes and that I'll look for another ophthalmology office. She then said she'd ask the Dr. again....
No thank you! They should have told me when I first called, that they have too large of a patient base for only 2 Drs. to be able to accommodate patients in an acceptable length of time. I wouldn't have waited a week...and in the meantime - the issue is worse.
The Dr. was very thorough with his examination when I saw him last but the wait time was over 2 hours. All in all- wait time to schedule and when in the office to be seen, isn't acceptable!
Kelly Militi
11 months ago
This office is amazing. Incredibly thorough, most professional and always takes the time to make sure that I completely understand the results of my examination, treatment and plan.