Dr. Ngo and Associates Palo Alto Optometrist
855 El Camino Real Suite #103,
Palo Alto, CA

Disappointing experience. I am only visiting from Europe. Received no information on appointment policies. Requested reschedule due to my child's emergency, but faced a no-show invoice and silence. Despite calling for a rescheduling proposal, no response was given, yet a late fee was charged. After requesting reconsideration, the late fee was at least cancelled. However, still fully not convinced of the process.

I found Dr. Ngo to be very compassionate and caring towards his patients. Upon my visit, Dr. Ngo informed me that the contacts I had been currently fitted with were outdated and actually harming my vision. He took the time to explain the … More

Never had a Doctor take the time to explain everything to me , plus the staff was amazing. I would never go to another eye Doctor agsin I will stay with them.. I think there the best around .