Dr. Reena Thiara
3150 Fostoria Way,
Danville, CA

They miss calls, they cancel appointments on same day notice and never return calls. this is pretty much the worst experience I have had. I am sure not going to try this practice again. there are other Costco optometries, but it's disappointing to see this poor management at our home store.

Her office wrote a prescription for my daughter without writing dates that my daughter missed to catch at the time. Called the doctor and she is saying the doctor who checked her must have forgotten to write (what ??)- and our daughter should come in and pay again to get it checked. She said it is standard for contact lens prescription to expire in a year but no where in her prescription form it is mentioned because she knows it is guidance and not a rule. Kaiser does it for 2 years. She claimed on the phone that contact lens prescriptions 'should' be done every year but she agreed this is not a 'must' federal or state requirement. Please ask her questions before you pay and rather go some place that's honest about validity of their prescriptions.

I was charged 85 dollars for a follow up within 24 hours. No information was shared about it by the doctor office. You would not see follow up rates info anywhere. Didn’t feel right about this unethical practice