If I could give negative stars for the Lansdale office and this doctor I would. I’ve been in the medical field for over 20 years and never have I ever come across so many unreceptive, rude, self inflated folks who lack compassion all in the same room!!!! Spare yourself and your loved one and find somewhere else to go. I’d like to tell this physician a little compassion goes a LONG way and that the eye he’s caring for is attached to a human being. He ought to see the patient’s eye NOT just an Eyeball sitting there. I’d like to remind his staff that patients and their families always know them selves better than they do no matter their training and to LISTEN! A 90 yr old woman who has trouble hearing, is fearful of the injections but brave, just needs a loud voice, simple directions, and patience rather than just an eye roll assuming she must have dementia and won’t listen. Terrible terrible terrible experience!!!! Oh and one more thing, they should have eye lubricating gel drops there to treat the patients when they fail to numb them and cause them burning pain....instead I had to get to the closest pharmacy to alleviate pain in the car!!!! So very disheartening, spare yourself!

I love Dr Kaiser. He's been my retina Dr for over 10+ years. Dr Kaiser saved my eye sight. He's a kind, compassionate, and treats my eyes for multiple diseases. Highly recommend.