Dr. Roger Goldberg
,
Vallejo, CA

HAD A 9:10 A. M. APPT WITH DR. GOLDBERG AT HIS VJO OFFICE ON THE SUTTER HOSPITAL GROUNDS. I CAME FROM OUT OF TOWN. I ARRIVED TO FIND THE WHOLE BUILDING WAS COMPLETELY DARK AND ONLY PATIENTS INSIDE TRYING TO FIGURE OUT WHAT WAS HAPPENING; MYSELF INCLUDED. WE WERE FINALLY TOLD BY A SECURITY PERSON SITTING IN HIS VEHICLE THAT THERE WAS NO POWER AND THE OFFICES WOULD NOW BE CLOSED "ALL WEEK"!!! WHY WEREN'T WE NOTIFIED!!! HOW DISRESPECTFUL!!! IF I HAD NOT SHOWED FOR MY APPT AND NOT CALLED; I'D GET CHARGED OR ASKED FOR AN EXPLANATION AT THE LEAST. A SIMPLE NOTE ON THE FRONT OF THE BUILDING OR A NOTE ON HIS OFFICE DOOR WOULD HAVE AT LEAST SHOWED SOME CONSIDERATION.... BUT THAT DIDN'T HAPPEN! ONE ELDERLY GENTLEMAN WHOSE WIFE HAD TO HAVE A MONTHLY SHOT; STATED HE WAS TOLD HE'D HAVE TO DRIVE TO WALNUT CREEK! I AM HAVING A COMPLICATION AFTER CATARACT SURGERY. MY SURGEON MADE THE REFERRAL TO DR. GOLDBERG FOR A REASON; RIGHT? HOW RUDE AND UNPROFESSIONAL OF THIS DOCTOR AND HIS STAFF TO IGNORE HIS PATIENTS AS IF OUR TIME AND EXPENSES WERE OF NO CONCERN TO THEM. YOU MIGHT AS WELL HAVE FLIPPED US OFF.... WELL I GUESS THAT'S PRETTY MUCH WHAT HAPPENED. IF YOUR NAME IS ON THE OFFICE DOOR; THE BUCK STOPS AT YOUR DESK.