Renee Petrillo

JOYCE AVILES

Lynn Means

Going to OCLI Rockville Centre, Garden City and Lynbrooke for over 10 years and have had some good and some terrible experiences. Staff were often rude and did not communicate in the RVC office. Everyone was rushed, with long waits in between many eye tests administered. Nothing was explained about test results. A cataract operation was done with inadequate anesthesia, despite pt. warning and request. Followup with polishing of the lens membrane was good for one eye and not for the other. A glaucoma specialist, Dr. Carronia, always acted like a technical specialist, but not a human being, and would talk in jargon about eye test results to assistants in the office, but never explain to the patient. He was rude and abusive in a final appointment and stated alarming things about both retinas, then stomped out of the room before any questions could be asked. This resulted in seeing an OCLI retina specialist who found abnormalities in one retina, but not the other. At one point there were 4 doctors involved with no agreement between them. I requested a meeting to coordinate what was going on, got such scheduled only to arrive and find 1 of 4 doctors in the building, a total waste of my time and a total non-response to the crisis stirred up by Dr. Carronia. I left OCLI and found a very good eye doctor and a kind, humane retina specialist who actually did more testing and found what was wrong in the one retina and started treating it. Never going back.