Dr. Shameem Khan, Optometrist
Inside Grandview Medical Plaza, 13768 Roswell Ave #208,
Chino, CA

Excellent doctor & excellent staff. They went out of their way to accomodate my needs. There are no long waits for appointments, and if there’s a serious issue they will even try to squeeze you in the same day. The staff is very good & don't try to make extra money by selling you the case for your glasses. (yep! that's what happened to me at another optometrist where i was asked to pay for the same brand case as my glasses, otherwise would instead get a “plain” one.) Dr Khan is a thorough doctor for my entire family. Would highly recommend to anyone.

Worst customer service you could ever expect. I called to check if they can order my contacts, I provided them my prescription information, product info and got a price quote. They told me to come on in so I left work and drove 30 minutes to them. After I got there, I provided them the prescription however they wanted a fax confirmation from the doctor which I said no problem and had them fax over the information. Even after that, they did not want to do it same day and told me someone will call next day. I found that weird as they just wasted my time by going in. Next day, the “doctor” from the office calls me to tell me that the price is double what he originally quoted me. I ask him and he says that he assumed I wanted the old contacts that have been discontinued for 2 years. The price he told me was MORE than MSRP now. I found that strange and unethical. He kept repeating that I told him the correct products but he just assumed I wanted old stock of contacts. I have no idea how someone would assume that. The attitude and poor customer service will prevent me from ever visiting this doctor’s office or recommend anyone else. STAY away as they will waste your time.

Dr. Khan is a rude and reckless driver. I was leaving Chick-fil-A with my infant in the car. I was stopped and yielding to cars approaching on Grand. I hear a long aggressive honk behind me and it’s Dr Khan in his black Lexus with personalized plates KHANLLC. He tried to go into opposing lane just to go around me even though cars were oncoming (he quickly had to get back in his lane) I finally turned onto Grand and he sped up recklessly around me and cut someone else off, going over the solid white lines. All to get maybe 2 cars in front of me. Was that worth endangering other drivers and families? I was in shock and I felt very unsafe. I saw his license plates and found his public photos for his optometrist office which confirmed it was definitely Dr Khan. So disappointing to see that this was a local optometrist and who you’d expect to be a professional and considerate of people. I would NEVER support this man or his business. There’s no excuse for that type of behavior and his true colors really showed what type of man this is. DO NOT SUPPORT THIS BUSINESS!