My visit to this facility was not a good one at all. In fact, the only people I can give a good review are the young lady and gentleman inside the eye glass center. They really made the outcome of the visit a lot more pleasant then the remaining staff on duty that day.

I have had contacts for over 30 years. I moved from another area of the state recently and decided to get established with this practice for an exam so I could order more contacts. It was such a cattle call. I paid my co-pay, waited over an hour, then when I finally was brought back to an exam room, I was told it would be an extra $100 for a contacts exam. I agreed to it but was told I had go back up front and pay before we could do the exam. While I waited in line to pay, the technician asked a co-worker if she could do it because he doesn’t know how to do a contacts exam. After I paid, someone else came in and said the other tech was pulled away to do something else. I told her I knew that the reason he wasn’t doing it is because he didn’t know how. I said I was not happy with the practice already even before the exam but I’ve already wasted my afternoon, and it would be inconvenient to go someplace else and that I just wanted the exam and script. I was told that after the exam, I wouldn’t get a script, I’d have to come back as a follow up. So I said forget it. Two hours later I left. It’s a three ring circus there, stay away.

This place takes advantage of people. My father does not speak English well and does not understand much in the paperwork. They have sold him two pair of glasses for $240 even though he had Medicaid insurance that covered the price of one of them almost completely. The other frame has broken within 3 months. This place refused to replace for free and also refused to provide all necessary paperwork to recover the cost of glasses through AMEX extended warranty. The optometrist is a crook, sells you cheap frames at the price of premium frames, very rude and extremely bad at what he does. Stay away as far as possible, there are better places around.