Dr. Sue Saliba, OD: Cleveland Eyecare & Optical
850 Brainard Rd,
Highland Heights, OH

My experience was terrible. I do not recommend this place or OD. I was told I couldn't get a written prescription until I quote "paid up " which I had the money for. If I wasn't going to pay I wouldn't have came, (common sense). Was asked to sit in the chair that had acholol dripping all down it. Was chastised because I rescheduled my appointment. Then they called me on the day I rescheduled for and said the doctor had to reschedule because she was ill. Just plain old bad service.

Dr Saliba was absolutely dreadful. She rushed through my exam and became visibly upset when I could not see through the contacts. Slamming around her office and making insults towards me made extremely uncomfortable. I decided to end the contact fitting and asked for a prescription for the glasses. She provided a very inaccurate prescription for eyeglasses. When I had my eyes rexamined her reading was way off. She immediately billed my insurance for a comprehensive exam which she did not complete and this raises some serious concerns about her integrity as a private practice.

Eye care specialists are abundant. When choosing mine, it was important to ensure I was maximizing use of my available eye insurance coverage, plus getting the best advice and care consultations I could---not to mention the best vision correction for my situational needs. Dr. Saliba and her team accomplish this in a superior fashion. They are forthright about your available options; they make recommendations driven by your best care interests; and they do so with transparency and empathy. I highly recommend this practice.