Dr. Susan M. Longar, MD
1850 Sullivan Ave # 500,
Daly City, CA

Please train your front desk personnel to be more courteous and patient when dealing with patients. Date of incident: 12/07/2023 Time of incident: 1400 Description: hefty Hispanic woman wearing orange glasses, hair pulled back in low bun. Did not even introduce herself. I also work in healthcare and this is not how you treat or talk to patients. Very rude, condescending and impatient when asking about insurance. If you cannot maintain your composure when answering these questions, perhaps you should work elsewhere. Update: Been coming here for over 10 years and did not have a negative encounter until today. Staff apologized after seeing this review so they seem to genuinely care about their patients which is appreciated. Other than that, everyone else in this office seems super friendly. In and out in 1.5 hours, not too bad.

I visited Dr.Susan Longar a few months ago for eye exams, and though I was given unfortunate news about glaucoma and lost peripheral vision, Dr.Longar was reassuring and comforting and made sure that I understood the treatment plan. She also recently performed cataract surgery on both my eyes, was the most kind and caring doctor, and actually listened to my concerns and patiently answered all my questions- pre and post surgery. After each of my eye surgeries, she called me later in the evening to check to make sure I was feeling ok. She genuinely cares for her patients and makes sure to put one's mind at ease. Her team in the operation theater were extremely kind and thoughtful and I was absolutely comfortable throughout the procedure. I highly recommend her.

Dr. Longar performed surgeries on both of my eyes with extreme skills. She did it efficiently with an excellent team working with her. She mastered all phases of the procedure effectively with good commands and engagement with her team. Now I can enjoy my 20/20 vision. More gratefully, she also provides accurate diagnosis to my husband's eye health and provides an excellent treatment plan and prescribes accurate medication to resolve the ineffective medication that my husband had from prior doctors. Dr. Longar displays a very caring and charismatic personality during the consultation visits. It is a great find for doctor Longar as we are both so happy to enjoy great vision and can trust her for our eye care health with her for as long as she is practicing. We are also happy to find out that her son is following her footstep as a Ophthalmologist as well. It is such a great pleasure to know this highly respected professional family.