Dr. Thomas Meyer, Optometrist, and Associates - Roseville
2716 Lincoln Dr,
Roseville, MN

Came in for an eye exam and glasses repair. Although my glasses weren’t fixable, everyone was incredibly nice and helped me find another pair that would work. I asked if they could rush the pair I wanted so I would have my current prescription (I was wearing my old glasses, which were outdated) and they were able to get them to me that same day. Fantastic service, will definitely be back!

I was told to look at glasses prior to my wait. I asked what my insurance would cover. I was informed they would cover $150 on the lenses and there is some copays on the extra. That would be discussed after my eye exam. After the eye exam I was informed nothing on options beyond something that might cost $12-$20 as a copayment. Could not get specific and he mentioned he could review both prices for contacts or glasses at the end. The employee selected everything and I was told it was $150+ for my glasses without even talking about glasses. The price information didn’t match what was previously mentioned. After discussing it with the employee he looked at the back of a sheet and significant decreased the price. Leaving the impression he was trying to avoid the mistake. Then he mentioned he was doing me a favor by reducing the price of the frames. Again, still not matching the previously mentioned information. No explanation and didn’t even go over contacts beyond the eye exam. Didn’t talk about the trial pair or what insurance will cover. Worthless trip stopping in for glasses and contacts. Not looking forward to the trial pair if they were even ordered

Efficient and friendly. They took time with me and explained things well in setting up my glasses. It was a pleasant visit.