Draper Vision Care Center
12256 900 E #401,
Draper, UT

Staff was rude and not willing to work with me. I called ahead to let them know that my maps had taken me to the wrong location and that I was running late. Despite my best efforts to make it there on time I was a little. I explained myself and the front desk ladies wasn’t very understanding and despite my explanation and being there last appointment said I would be charged the no show fee anyways. Terrible customer service. Extremely disappointed because I have been taken care of in the past at Sandy Vision Care center.

I do not recommend going here. This place also has outdated glasses frames. Saw Dr. Justin Burk in May 2023 I constantly have dry eyes. Dr. Burk said it was allergies and dry Utah weather. Got new glasses elsewhere, still cant see clear from the left eye. Went back to Dr. Burk told him my left eye was not clear. He spent time looking at left eye, I know he saw something and brushed it off. Went to a different optometrist who did a better job and took time to examine my eyes. New Dr. said my eyes were dry and damaged; prescribed me eyedrops and referred me to a cornea specialist.

I was running a couple minutes late and the staff was very understanding and got me in right away to keep things on schedule. Dr. Fellows is great as always and the staff was friendly and helpful. I couldn't order new contacts with insurance until September and the office offered me free trial pairs until then if I didn't have any leftover from the last year supply.