Druger Eye Care
5633 W Genesee St,
Camillus, NY

I’m super thankful for this place. They have been so friendly and reassuring and helpful everything I could ask for. Just one example: broke my glasses at 4:55pm. They had me back running by 530. I recommend this place bar none.

My initial impressions were good - friendly, responsive staff, and I was pleased with the recommended treatment of my eye issue. However, when I looked at the medical notes for my visit, vital information was incorrect - was stated to use prescription on wrong eye, and no note was made of where the eye infection was at its worse. I then had to follow up on a prescription, called the office 5 times, Erin Ashby was supposed to call me back and never returned my calls, and last I heard they were supposed to follow up on the prior authorization required for the prescription. Yet my pharmacy tells me the doctor office closed the prescription and I need to get a new one. I've left yet another message for Erin but highly doubt my call will be returned as this has been going on for a month now. I'll be looking for a new doctor.

Last Sunday afternoon I had a vision emergency and I called my eye surgeons off hours service and Dr. Druger was on call. He called me back right away and scheduled an appointment that evening. Sunday at 8pm. While this alone is cause for high praise the service I received was excellent. Based on a quick WebMD search I thought I might have a detached retina but thankfully he could see that it was much less dire. He set up and operated all parts of his office expeditiously and efficiently. His examination was thorough and gave me much better news than I had steeled myself for. Thanks Dr. Druger, your service was much appreciated.