The staff was great! The tech, I can't remember his name, was very calming. I couldn't continue the scan b/c I let my fear get the better of me. He comforted me and respected my decision. When I came back a week later with my mind in a better space. He was really proud of me. #1 Rule of MRI - KEEP YOUR EYES CLOSED. #2 Rule - Come with something memorized, a song, poem, scripture, etc or something positive to focus on.