We’d been going to an optometrist in a (wholesale facility) for YEARS. We thought that an “eye exam” was just the basics-how THEY did it for us. When my husband and I decided to try East Bay Vision Center for our exams this year, we did not realize just how THOROUGH our exams should’ve been in the past :(. The optometrists at East Bay are very detailed in explaining everything. They speak calmly- making sure we understood exactly what they were examining. The entire staff is courteous and the facility is CLEAN as well. Btw- I’m not discrediting the optometrist we used to see. It’s just we know NOW how quickly they used to move us through our appt. Because of the positive experience at East Bay Vision, they’ve gained all 5 of us in our family as new clients and I’m very satisfied.

It’s really a nice place. The staff were friendly and kindhearted. I did my eye exam here and Dr. Tian is really awesome. She is very very patient, nice and trustworthy. I was a little worried and nervous at first because I don’t know a lot terminology words about the eye exam, but she actually explained it very nicely and vivid through the way I can understand. She always listens to my thoughts, feelings or any concerns carefully and then she would give her opinions and advices. She helped me find the most comfortable contact lenses for my eyes after several trials. I feel myself very lucky to meet such a good doctor here. I would love to arrange my annual eye exam here and thanks for all the help from the vision center here.

Dr Lee is very professional and friendly. She was also patient with my little kid and in explaining everything and answering my questions. The front desk ladies are nice and friendly too. I am very satisfied with my first visit and would like to introduce them to my other family members and friends!