Dr. K is the best eye doctor I've seen in years! He was professional, funny, and addressed my concerns! Casey W. at the front desk was also wonderful, personable, and extremely knowledgeable about insurances which was a big help! Being able to schedule online is also easy and convenient!!!

Don't be fooled by the high Google rating. This was from when they were local Pinnacle Eye Group. They need to remove all Pinnacle ratings to give you an accurate snapshot. Ever since Pinnacle Eye Group sold out to Eye Care Specialties customer service disappeared. Ridiculous that I cannot call the local phone number and get that office, but instead get a call center for scheduling. When you press 0 to be connected to office, you hear about 5 minutes worth of " your call is important to us" and then get tossed into a service to leave a voice mail. It's been 2 days and I've yet to receive a call back from someone. Unacceptable. Time to find a new provider. You were great when you were local. Too bad you sold out.

6-29-23 called in morning, was seen within the hour. Only needed a replacement lens for sunglasses, but because matching was not a guaranteed possibility, I used my own frames and 2 NEW lenses. JEAN, optician, was wonderful! I will add more when I receive my new sunglasses in 7-10 days. Maybe a 5 star review too. On 6-26-23 I called the other optical company but was told they were short-staffed and to call back on 6-28. I did and was told someone would return my call. NO ONE CALLED BACK and I was home all day waiting. A call one way or the other would have been much appreciated. Not a good business practice.