I started having issues with my eyes in 2019 that impacted my daily life and ability to drive. I had to move due to the military during the middle of covid and that meant finding all new care which is extremely stressful to start all over. … More
I received a thorough examination but my visual problem could not be detected/identified so she had no diagnosis. No clue—she just sent me away with no follow up. Still having the same vision problem.
Dr. Johnson is very polite, very knowledgeable and was willing to spend time with me as a patient. As someone who has been to multiple doctors in the last year, Dr. Johnson has been the only doctor to actually give me sound advice and allow … More
She started the conversation with a question "so what do you want me to do?" with the tone that I was bothering her. I don't know what the doctor is supposed to do, I only know I have an issue with my eyes. She dismissed my issue saying "it hasn't gotten worse, so its probably nothing" and asked why I didn't see a normal ophthalmologist. I HAD seen an normal ophthalmologist, but she didn't read my chart I suppose. She seemed more interested in getting me out the door as quick as possible. I printed out some visual aids to show her what I was seeing, but she didn't want to even look at them. She did eventually suggest some kind of MRI but again it seemed more likely I kept asking questions and she didn't want to be bothered so she'd give me something. I saw her for approx 15 mins and she herself did no tests or examinations. Overall she was inconsiderate of my issue. There aren't many options for Neuro-Optho, but go elsewhere.
Carolyn Fernandes
1 year ago
I never felt so degraded and belittled by a doctor who took an oath to do her best to serve the needs of her patients. I went there with hope and left there wanting to crawl under a rock and cry. She was more interested in the fact that I had been to several doctors and had lots of similiar testing performed and as she questioned me to discuss my issues she began this sarcastic giggle. At first I thought she was laughing with me and as we continued and more detailed information was discussed, the number of doctors and procedures I had, she continued with the sarcastic giggles followed by the rude, obnoxious and superior behavior that no patient should ever have to endure especially when they are afraid and attemping to get answers relative to their failing eyesight. I woke up at 5:00 a.m. to get to her office and the drive was almost 1 1/2 hours. She ushered me out with, there is nothing more I can do for you here, you need a glaucoma specialist, that is what you have. How many drs. have to tell you that? I said well do you want to refer me to one and her answer was you can exit right this way, you are scheduled to go to Mass, Eye and Ear Institute so I’m sure you will go there. I left there hopeless, feeling belittled, degraded and unheard, but glad I pursued other avenues and did not let her gaslighting stop me. It has been determined from 2 other specialist that I don’t just have glacoma but there was another eye event which took place. I would not recommend anyone to her and if I could I would love to share my story with a news station as I believe she owes me an apology; would like to know how many other patients she made feel inferior or she should be shopped secretly to uncover her lack of professionalism and be fired.
Dr.Johnson and her staff were most accommodating and welcoming at my recent first appointment. Dr. Johnson greeted me with a warm smile and showed a sincere interest in me and my health. My appointment turned out to be very helpful, and my visit to be lighthearted and most enjoyable.
I highly recommend Dr. Johnson!