The 5 star reviews are real! I was looking for a new optometrist, and I am so pleased to have found this place. I called in the afternoon and was able to get a same day appointment. The front office staff were friendly and professional, the office was clean, well decorated and comfortable, and Dr. Schmalzle was amazing! She was friendly and professional and took the time to thoroughly explain/answer any questions that I had.
I was also in and out of the office with my new prescription in a very reasonable amount of time.
Alexandra Lachner
1 day ago
If you need a walk-in glasses or contact lens Rx exam, you need to call them! I was seen super fast, the staff was so friendly and efficient, and services were reasonably priced. Dr. Schmalzle was great to talk to and provided quick but thorough care. Thanks y'all!
Excellent customer service! Receptionist was extremely helpful and friendly. They took me in as a walk in, verified my insurance and i was out of there within 30 minutes as a new patient. The girl doing the eye exams was very friendly and answered all questions i had. The doctor was very nice and friendly. I highly recommend, i will be sending my family members there! Excellent customer service!
Lisa LaBombard
2 years ago
My son broke his glasses during Thanksgiving break! I called El Paso West Eye Care with Dr Joy Schmalzle with short notice hoping to be able to be seen as soon as possible. I was able to get in and be seen that same day. Rose and Itati both worked great together as a team and were polite to us making us feel right at home. Dr was pleasant, down to earth, and very knowledgeable. Thanks to them my son got an exam for new glasses that same day. I will highly recommend it to all including friends and family. See you next year!!!
Barbara Estrada
2 years ago
Today December 7, 2023 I went to the office of Dr. JoyA. Schmalze…655 Sunland Park Drive…their office is very friendly and helpful and I was able to see Dr. Joy…she is wonderful and talked to me and listened to me.. not only did I get great service from her and lifted my spirits I just knew I choose the right Dr.She is fast and energetic and smiles so nice…This is an eye doctor to see…she is next to Eyemart Express…very nice and makes you very comfortable…Barbara Estrada
Dr. Schmalzle is very friendly and takes time to chat during the exams. The Staff is wonderful, friendly and pleasant, and they take the extra time to answer questions and ensure your payment information is accurate. This was my first time and i will surely go again.