This was my first time here and I made it very clear that I wanted to get contacts, not glasses. Dr. David K refused to give me an exam for contacts until I ordered eye glasses and wore them for several months first. Huh? He did NOT say I wasn't a good candidate for contacts. He didn't give me any real reason why I must wear glasses first. Also, I was not provided with my glasses prescription after my exam as they are legally required to do (without me asking) according to the FTC. I'll take my business elsewhere.
Absolutely blown away by this office. The assistants were very polite, friendly and super helpful. I have 2 autoimmune diseases and Dr Andrew Kageyama knew exactly how they related to my eye health and offered answers and solutions that I have never received from any other office or optometrist. I was very impressed with his extensive knowledge and willingness to help remedy my issues. Although my insurance covered the majority of the visit, the out of pocket costs I paid were very reasonable. Cannot recommend enough!
This was my first time at this office & when I say this was the BEST customer service experience thus far, I mean it! Dr. Andrew really took the time to listen to my concerns & he gave me in depth insight on my vision issues, his concerns as well. The front desk girls were super nice & even assisted with choosing out my new frames, I wish I caught her name but I loved how honest she was on which frames looked best for my face shape. Amazing practice.