Blonde Female doctor (working 7/8/2023) was incredibly rude and refused to help me. I went to inquire about getting a refill on a medication a previous doctor at this establishment had provided me to temporarily help an issue being caused from something else that they were unable to treat. I am traveling the next few weeks and wanted to make sure I had enough until I could go to a specialist for the larger issue, but this female doctor refused to help me acquire this medication and, when asked for another solution, refused to give me one and told me I didn’t NEED to fix the issue even though these symptoms are negatively affecting my everyday life. She also said she wouldn’t give them to me anyways because my symptoms were not present at the moment (because I had been taking the medicine given to help this and it was clearly working). When I asked to speak to someone else, she said “no because I am the doctor on duty” and refused to help me further. She was incredibly rude and may have discriminated against me because I am a young, Native American woman. Do not come here.

Came to this urgent care for migraine. The check in process was good and was brought back to a room. The doctor walked in and instantly knew it was not going to be a good visit. She was extremely rude and told me that she would place an IV, give me fluids and give me pain medication. I explained that I was an extremely hard stick, and she did not care. I allowed 2 different people to try to get an IV with no luck. By this time, I was in tears, and I asked if I could get the meds by IM injection. The doctor said absolutely not, that is what she was going to do. She told me that I needed to go to the emergency room right down the street. They did refund me the copay amount that I paid. Once outside a lady came out and said they had another office and if I wanted to go there and see if that doctor would do the IM medications that would be an option for me. Told her I would try it. I got to the other office I was met by a very rude receptionist that said that I would not be getting any of the same meds from the last office. I asked why and she would not give me an answer. I don't understand why they would say to go to the other office and then get there and them say no. I will not be returning to this office ever again and will be spreading the word that they treat people with disrespect. Maybe they need to invest in a vein finder.

I just had the best experience of any medical place I've been to. I went in with a couple issues, one being an abscess. The lady at the counter was so sweet And I literally only waited 5 minutes before I was seen. Dr. Draper was who saw me and she was the best doctor I have ever had. She cut out my abscess right there and made sure I got an appointment immediately for my other issue that she couldn't do at this location. The nurses were incredible. For one of the most painful physical things I've endured, they made it the most painless and pleasant experience!!