Empire Visionworks McKinley Milestrip Plaza
3540 McKinley Pkwy, Buffalo, NY 14219, United States of America
+1 716-826-1673
https://locations.visionworks.com/ll/US/NY/Hamburg/3540-McKinley-Pkwy
J E
11 months ago
Got a new pair of glasses before my medicaid unfortunately goes away at the end of the year. I'm happy with them. The optometrist had no social graces. Shes clearly better than everyone lol. They overbooked when I went because there were a lot of people waiting.
Jody Hruby
11 months ago
I have been to this location many times and have been taken care of by several doctors and associates. Each time was an extremely positive experience. They are always professional, courteous and kind. They provide excellent customer service. I would recommend them to anyone.
Maria Kumro
11 months ago
Absolute waste of time, would give 0 stars if possible. I have an eye condition that I specified when I set up the appointment, while in the office with the first tech, then again with the second tech, and the remote doctor. Because they do remote eye appointments here. You will not see a doctor in person. You will instead get an assistant who thinks he knows more than you because he used to be a surgical tech. Eye doctor had no idea about the condition, so was surprised when I told him I knew a contact would likely help, and then understood once it was explained. Note how many times I mentioned it before seeing him. I was also informed they would not be able to do anything for me as I needed a special contact (which I knew/expected), and the doctor couldn't do that because he wasn't there in person. But don't worry! The assistant used to be a surgical tech so knows where I should go! Because he was a surgical tech.
If your only issue is you need a pair of glasses, sure go here. Their remote doctor will help. If you want to feel like you're getting good service and not getting scammed, go elsewhere.