Escondido Promenade Eyexam of CA
1284 Auto Park Way ste. C,
Escondido, CA

From the moment I walked into the store, I was helped immediately. The exam was painless, stress free and comfortable. The doctor did not keep me waiting and I felt like I was making the right decision when it came time to pick out some frames and sunglasses. Lorena was knowledgeable and super friendly. I had a great time today at my eye appointment!

I made appointment for 9 am well in advanced for a preop visit (anticipated eye dilation) and arrived 15 minutes early - before doors were open. I did not get roomed to see the doctor until 930 am. Eye dilation did not occur until after 10 am. Visit did not conclude until after 11 am. This is ridiculous. There were other patients also booked for 9 am it seemed but were there for routine eye or contact lens exams. Triage is poor considering my eyes needed to be dilated, so of course I would have to wait for 30 after drops instilled. It would have made more sense to 1 see me on time and 2 before other patients who would not need to have eye dilation (since I will be waiting idly allowing doctor to see someone else during that time period). People cannot be expected to give up entire business day mornings in this inefficient manner. The doctor otherwise seemed very knowledgeable and caring.

Great experience, Dr. Nguyen's exam was very thorough and explained with detail. Nicole was very patient and helpful with the frames options. Keep coming every year!!!!