Eskenazi Health Eye Caremedic records
720 Eskenazi Ave,
Indianapolis, IN

My Mom is being treated for macular degeneration and after her appt. last Tuesday, the dr. informed her he wanted to see her in 5 wks but the scheduling staff was gone for the day and would call the next day. They did not. My Mom, who is 76, called on Thursday and again on Friday and was told each time someone would call her. They did not. I called Monday and was told the same. I called on Tuesday and was told it would be 48-72 hours and they are very busy. When I inquired what had changed recently as I used to call the eye clinic directly I was told by Monica that "she's not getting into her job description with me" and offered to transfer me to customer care which was another wait and then a voicemail. What is going on with this hospital that they cannot schedule an appointment. The hold message says "we value your time". Apparently not as we've had to make four calls, be on hold for a total of more than an hour and STILL DO NOT HAVE AN APPOINTMENT.

My friend had a repair of a detached retina Dec 2019 & it has been a complete failure on this hospitals eye doctors part that he is still unable to see!! Do not go to this hospial!! Go to the CEI Cincinnati Ohio!!

Not a good clinic. They were uncaring and rude.