maria martinez-blanco

My family and I have been going to Dr. Estevez for many years. She is very thorough and takes her time with her patients. She is well informed of the latest research in eye care and shares her knowledge and expertise with her patients. More then once, she has gone over and beyond to help us get immediate attention when my elderly parents needed further evaluations. Thank you

Erika

This place might offer good service but it's lacking customer service. I was advised against going to this place by my care manager who called in an effort to schedule an appointment. He shared what transpired during the phone interaction. I took it in consideration but tried it myself. I made it clear what the purpose of my visit was and was even put on hold to confirm this service was offer. Upon my scheduled visit I arrived approximately 20 min early and upon entering I was immediately greeted (although I said good afternoon) with do you have an appointment although staff was with a patient. After confirming I did I was told to wait outside because there was too many people about (4 or 5) & i was early. This waiting area is approximately 10x15 divided by a divider with a bench. Today was 32 degrees (freezing temperatures). Once inside again I was given a mask and my temperature was taken (still pandemic protocols). Finally I was being seen only to be told that the service I needed can only be done after I see a different specialist. This hour wasted of my life and enduring cold weather while waited could have been avoided by saying this over the phone when I made it clear the purpose for my visit. Please practice to be courteous and attentive.

Isa I

They get your pupils dilated without telling you that they are going to do it and without the need, since you are going there because you got a bump on your eyelid. I lost a whole day of work because of this. So unprofessional and irresponsible. They just try to take advantage of the insurance, that's it.