BLJ

New Braunfels office. Receptionist and Vivian are very nice and friendly. Excellent eye care. Very friendly and good examinations. Dr Alanis Explains everything. Clean and spacious. Very professional…..Eyeglasses dept only there on Friday , wish were everyday. Close and plenty of parking. I recommend.

t

I love the staff and Dr. Burns has been fantastic in my treatment. He explains the options for treatment and answers all of my questions. He has great bed side manner. No complaints in regards to staff and my doctor. The reason I can’t give 5 stars is because EVERY appointment I have been to has had an EXCESSIVE wait time. I have waited almost an hour for each appointment. I feel that the patients time is not respected. I show up at least 10-15 minutes early, as requested, and I do not receive the same respect. I understand waiting a few minutes after the appointment time but 45-50 minutes every single time is excessive and frustrating. IN RESPONSE: The way to make it better would be to follow your schedule or schedule to what your office/staff can accommodate.

Sue Ann

Dr Kavanaugh is an exceptional eye specialist and his staff are very professional, courteous n pleasant. I owe my deepest gratitude to Dr Kavanaugh for restoring my vision to 20/20. He takes care of my medical issues with the utmost importance n knowledge. Very pleased that I can go to the New Braunfels office. Thank you!