Eye Care Center Of New Jersey
108 Broughton Ave,
Bloomfield, NJ

I love coming to this office. Staff is great. This past visit I had a great chat with another patient about a condition, unrelated to ophthalmology, that we share. One of my favorite things about this practice is the diversity. It's the way I feel America is supposed to be and is, sadly, not always the case.

Recently was seen by a new female doctor, unfortunately I didn't get her name. She was so nice and took time to talk to me and was very attentive to details (she even complimented my nails :)) she looked Indian descent. Very knowledgeable, took time to answer my questions, and even wanted to give me a free sample of the refresh-PF drops but didn't have any on the examination room I was in :(. She was professional but also down-to-earth, real cool doctor. Definitely a good experience and would come back because of her.

It's the 7th circle of hell in this place. I arrived early for my "appointment" to an already crowded waiting room, and they always have this weird system where you're supposed to write your name on some sticker and sit down. They take your co pay and then you wait FOREVER. Every time I've been here, you get called at LEAST a half hour after your appointment time. And when you ARE called, you're just taken into another waiting area for another 15 minutes! The total amount of time you're seen by a doctor is probably 10 minutes but you're in that miserable building for over 2 hours, for ROUTINE stuff! The doctors are nice enough, but honestly, it feels like a Soviet-era system where you're shuffled into a total of three waiting rooms and just herded around like you're livestock. I will hopefully never be back to this place, as they clearly haven't figured the system out, even after being in business for years. I also witnessed several arguments with employees, either in person, or over the phone, so either this place attracts a sort of angry clientele or the staff just messes up a lot.