Eye Care Of Iowa - South Des Moines
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Des Moines, IA

Seemed nice but after waiting for over a month for my glasses, I visited the office. The lady said they weren't in yet but since I didn't pay for them (I have Medicaid) it shouldn't be a big deal.

Dr. Harper is extremely rude and unprofessional. The first time I went he was extremely abrasive and I just thought maybe it was his style or he was having a bad day. Went back again for a concern I have- to which I was brushed off and he said " We were also misled to believe this was an emergency so there's nothing else I can do" And then stood up to walk out of the room. He was in there with me for no more than 30 seconds. Nowhere in my call to set up the appointment did I say it was an emergency or in my speaking with the nurse did I say it was an emergency. Do not recommend at all and I most certainly will not be back. Come to find out somebody somewhere messed up in my appointment was not taken correctly. When I called to try to straighten it out I was met with nothing but rudeness and animosity. As well as it being implied that I lied about an emergency to get an appointment. I made this appointment 4 days ago. I have the time stamp in my call log from when I called and made the appointment. The office manager there continued to say that I made the appointment this morning and they were kind enough to squeeze me in. Which was a total lie. Something somewhere got messed up and they will not even attempt to find where it is. Their solution was just to get rude and continue to blame me for something that was not my fault.

Was referred here by my son in law. The receptionist was not warm or friendly but once I got past this step the office was outstanding. Dr Harper and his staff were very through, caring and friendly. I will absolutely be back and would refer people to them.