Eye Care Optical
3801 S Noland Rd E,
Independence, MO

They tried to give me the wrong glasses and refused any kind of refund or reorder, unless I gave them more money. I'm disabled and they tried to take advantage of me. Tried. I had to dispute it with my bank to get my refund. What kind of people do that?? This was in 2022. How does this business have 4 stars???

Everyone seem nice but the lady against the wall going south. She has an attitude and do not listen to the customer. The glasses were dirty. And my son and I seem to have a painful bump on our right eye after the visit. Was wondering if anyone else got this. Our visit was last Thursday 9-21-23

Picked up glasses back in March of 2023 and was fine but then all of sudden the top of the lenses started popping out and wouldn’t stay in. So try to do a little fix but nothing as I’m disabled she asks why I didn’t bring them in I said because I’m disabled and don’t like to get out and she didn’t want to accept that the lenses didn’t fit but I was willing to pay for new lenses but then she wanted me to pay for new frames and then got attitude because she knew she was at fault for the way the lenses were cut