Eye Center of Charleston
,
Charleston, SC

I was referred by Ben, a PA at Nason, when I had extreme right eye pain. I was too sensitive to light for him to even look in my eye. He called and was told for me to come right over to be seen. All of the staff are professional and more importantly, genuinely concerned about my well being. Dr. House has monitored my progress closely for which I’m thankful. After the first visit, my husband was so impressed he asked about being seen for general eye exam since he was due. They scheduled him for the same time as my follow up. Both of us would highly recommend Eye Center of Charleston West Ashley.

Very unprofessional and unorganized staff. Today, I went to inquire about my contact lenses that they claimed that I picked up on a specific day while I was at my occupation. They claimed that I picked it up the same day that I made the purchase. HOWEVER, I was at work on that day so I made a purchase for my contact lenses via mobile phone. I contacted the insurance company and they stated that: “no claims were made in the month of June.” So that means, that the staff was not truthful about my transactions and I felt they accused me of lying to them about contact lenses I did not (and could not) pick up on that day due to my work schedule. Do not waste your time and money at a place like this. Unfortunately, they were adamant about them not being flawed with their work. They refused to reimburse me because they said “they can’t refund what has been picked up.” And the attitude I received from that staff member was unacceptable, especially when SHE was in the wrong. If I could rate a zero, I would!

Have been seeing Dr Kulze for 4+ years and have always had a great experience. I would recommend making an appointment here to my family and friends.