Eye Deal Optical
3220 General De Gaulle Dr,
New Orleans, LA

The staff and Dr are nice and all but I have been seriously unsatisfied with them. They originally examined me and gave me a prescription for glasses/contacts that was just wrong. I couldn’t see with them and eventually they told me to come back in. They re-examined me and gave a a new (totally different) prescription and told me they would order me a trial pair of contacts because they didn’t have any in stock to give me. Fast forward two weeks and I call them to check on trial pair and they inform me THEY NEVER EVEN ORDERED THEM, then tell me that the fastest they can get some in for me will be another 7 days. So I’m stuck waiting—and not being able to see, and therefore drive etc. —for 3 weeks for something that I could literally have delivered to my door in 24hrs if they would just have given me my prescription (which of course they won’t do). All and all they have been pleasant to me but the unprofessional and just plain wrong services I have received has been incredibly frustrating.

Dr Kennedy and the Eye Deal staff are Family, at least that’s the way they make me and everyone one who walk or roll through the door feel. I have been going to Eye Deal for over 20 years since Tulane Ave.

The Dr. Is very knowledgeable. Kind of dry. The staff is nice. The glasses selection is good as well as the location.

I love Eye Deal, Dr. Kennedy, Shon, and Mike or whatever his name is. The service is great, generally timely, and always comes with a smile and a few laughs courtesy of Mike ( or whatever his name is). I’ve been coming here for years and with or without insurance the glasses are stylish and reasonably priced. Eye Deal is definitely worth checking out if you’re in the area. I’d recommend Eye Deal over any of the chains in the area; VW, Stan, AB all pale in comparison.

My family and I have patronized Eye Deal Optical since pre-Katrina. Dr. Kennedy and her staff are professional, personable, and friendly. The frame selection is great and the staff does a really good job in customizing your fit. I can't see myself bringing our business anywhere else.

I made an appointment for my two kids and myself. The receptionist was friendly and helpful when making our appointments. When we arrived the staff greeted us with a smile and went straight making us feel comfortable. We got help in picking out our glasses and the wait time were fast in receiving our glasses. Definitely will be back and highly recommend

long waits! Long waits and have to call back months later to check status of contact/eyeglasses!! Wrong contact lenses! No common courtesy call nor careful attention paid to VISION patients/customer. I have had issues for 2 years consecutively! Never again. Heitmeyer delivers on customer service, quality and respect!

Very professional and friendly service. My daughter's appointments are always quick yet thorough.

I had my first appointment at Eye Deal today and am so happy I chose them for my eye care needs! Everyone on staff is wonderfully kind, the location is easy to find, and they have a nice selection of glasses to choose from. Making an appointment was easy, and they even take my insurance! I will be a regular patient from now on. Thanks, Eye Deal!

Been a customer since a young kid, I love the whole staff

I have been going to Eye Deal Optical since before Katrina when they were located on Tulane Ave. The staff is very professional and friendly. They have a great selection of eyeglasses and I always get compliments on my eyeglasses from there.