So far really great experience. Office staff is nice and helped me when an appointment didn’t quite show up in the system. Dr Sidhu has been really patient and never makes me feel rushed out of the door even though I know my eye issue isn’t on the “most serious” list. Had a prescription issue, (on my end) called and left a voicemail and they had it changed within a couple of hours.

I scheduled an 8am appointment well in advance. I check in they tell me I am to be seen in the other suite. The front desk person was very nice and professional. At the other Suite there are 4 people there who see me try to enter the locked door. I ask if I am at the wrong door they ignore me and resume their conversation. When they seen I wasn't leaving they directed me back to the first suite. I explained that I have already checked in and they sent me to this suite. He told me they were not ready for me due to seeing inmates. He said I needed to wait in the other suite. I told him I would reschedule. I called to speak to the manager who was unavailable to speak with me. The first time I went here I had a good experience. Things has seemed to change. Peoples time have to be respected otherwise why set an appointment?

The office staff are always kind and helpful, and that is a very big deal because they represent the office and culture of that office, and they're always very kind and helpful. Dr Matthew is amazing in all possible ways because he listens to you and I've seen him a lot due to my issues and not once has he been unpleasant or seemed irritated. He is very professional and IMHO, he's very compassionate and helpful. I know that should I have a very serious issue, I will be able to rely on him, and that is a very comforting thought. I am so glad he exists as a person and as an eye doctor because I saw three eye doctors before him, and, none of them were able to treat me with the kindness and attention that he has. He is too legit to quit, or, too cool for school, if you will. He's the real MVP, the real deal. In all seriousness, I will ensure that he's my eye doctor for as long as I'm in AZ.