EYE FOCUS CARE
41 Jackson St Suite 1,
Saugus, MA

Back in 2020, I got a new pair of frames from them after my first exam. When I went back in 2021 for another exam, Dr. Roberta told me that the frames I got didn't fit me (they were tight against the sides), and was surprised when I told her that I had purchased them from her office. That only points to the associates not helpful in ensuring I got a good product the year prior. You can only figure out so much when you're sampling glasses from the wall and your eyes are slowly dilating from the drops. An honest opinion/comment while choosing the frames would have been great to have. Fast forward to 2023. The office is open until 6PM (website says 8PM Monday, but that's wrong), but I was told that they don't see patients past 4PM. I was also told that they don't take Saturday appointments with certain insurances -- this only changed in the past few years. My prior appointment on a Saturday (in 2021) was allowed, and worked better for my schedule seeing as she needed to dilate my eyes with eyedrops and I could not see for the a good portion of the remainder of the day. Being open on Saturday was the whole reason that I chose this office years prior. Overall pretty disappointed with the office over the past few years. Definitely looking for a new optometrist.

I found Dr. Feraco because she was listed for my insurance, and I'm glad I went to see her. She did a thorough exam and answered all of my questions, and her staff helped me pick out frames that I'm very happy with! I will be back next year when I need my annual exam.

I was going to the same eye Dr my entire life and I never wore the glasses because they were always too strong. I came here and not only had a great experience, but I got an accurate prescription. Everyone is very friendly. I would recommend. She is very knowledgeable and professional, I felt confident leaving the office.