Caroline Johnson

Easily one of the most unprofessional establishments I have ever walked in to. For starters, during my appointment in August of 2023, the contact lens department took out my contacts and disposed of them as I was to be fitted for new ones at the appointment. Come to find out they do not even have my prescription in stock, meaning I had no vision. I had to leave my car at the building and have a relative pick me up and take me home last minute. Second, I called medical records to get my most recent prescription and they sent me a random prescription from 2018. When I went to call back and ask for my exam results from 2023, I was told that I was not able to get them and to hold on the line for one of the doctor's medical staff. To which no one answered and I tried 3 times. I left a voicemail before 3:30 and my call has still not been returned. The nurses that work in this place have the most sorority stricken attitude I have ever witnessed, and that is coming from a sorority girl. I truly pray for the folk that walk through this department's doors as life seems to get overwhelmingly hard after you have entered. The biggest part to that, is that it doesn't have to be. It is the employees and doctors who make this place so painstakingly annoying.

N S

I am very pleased with my meeting with the doctor. Very clean office, nice staff. The highest recommendation. Thank you to Dr. Philip D. Ehrlich, MD

soheil kafili

I recently had an experience at EMC that I feel compelled to share, as I believe it could be an important learning opportunity for both the staff and future patients. I went in for a routine procedure, during which my pupils were dilated using an ointment. Unfortunately, the effects of the dilation and potential side effects were not explained to me beforehand. As a result, I experienced significant light sensitivity and blurred vision, which I was not prepared for. This led to a challenging and unsafe situation as I attempted to drive to work after my appointment but due to mỳ concerns I had to wait for an hour for the effects to diminish. Yet, I had headaches as well as blurred vision all day and had to cancel my class for this. I understand that medical procedures can sometimes have unexpected outcomes, and I appreciate the hard work of healthcare professionals. However, I believe clear communication and proper patient education are crucial components of safe and effective care.