0/5. After receiving an emergent eye procedure while in office for a routine exam, I was billed $350 3 months later with options only to mail a check in or submit credit card information on paper. I left numerous voicemails on their billing line with no call back. Today, I finally reached someone in office who alerted me my bill was $500 (no late fees, just increased prices?). This place is terrible. Do not go here unless you like poor book keeping and not knowing where your money is going.

I have been trying to get someone to call me to schedule my contacts class. I had to pay out of pocket which is bad enough. I just called and asked for my contacts prescription to go elsewhere and again for the 3 time was told the doctor would call me so SHE can release them. Is this a hostage situation, like what in the world.

My Dr. (Hirsch) said someone from the surgery center would call me to schedule a laser procedure.After a week of no call I called and left 3 messages, and one email over a 3 week period with EPA and never got a call back. Just now I was told to hold on and then my call was terminated. At this point I'm angry and stressed besides having compromised vision. How hard is it to schedule a simple appointment?!