Eye Physician Group
204 S Nursery Rd,
Irving, TX

Horrible experience! I am a middle-aged college professor. I have worn glasses for over ten years. I am insured for vision thru my healthcare - which costs 1,000 a month. I wanted to use a local business this year. My requirements were one pair of bi-focal and one pair of reading glasses. I reused both my frames. I paid over $300.00. I just received the reading glasses - 7 weeks after the exam! They do not fit! I am told by the lab technician that they can not be adjusted!!! They sit on my face at a marked angle and the nose-piece digs into my nose. I have dealt with seven different women behind the desk - none of which knew what was going on. Obfuscation seems to be the way the business is run. The more mistakes the front desk makes, the more the business makes. STAY AWAY!!! I am posting this everywhere I can - including Davis Vision. Shame on you. You, in the healthcare industry, are the only ones who can correct the problems. The itemized receipt you provided me makes no sense. My mathematics skills are fairly decent - and my spouse is an IT director at a major trucking firm. What you provided me is double talk and more obfuscation. Since I can not read - due to your sub-par product, I will devote my time to spreading the word about this Horrendous service provider. Michael Corolla 6/26/2019

Stanton Optical is a Profound Disappointment: A Warning ​Stanton Optical (formerly My Eyelab) is not just a joke; it is a nightmare of incompetence that spiked my blood pressure and stole my time. ​My experience was a two-week cycle of utter frustration and disrespect. The remote "eye exam" was a grotesque failure from the start. I told the technician repeatedly—at least ten times—that I could not read the letters for my left eye. His response was cold and robotic, dismissing my reality: "I am not asking you to read the letters. I'm asking you which one is less blurry." They forced the exam forward, ignoring my clear vision distress. ​The resulting glasses were a cruel, unusable joke. I put them on, and the world warped—everything was distorted. This was not a minor adjustment; it was a non-prescription. Yet, the staff pressured me to "try them for a week," and later, "wear them for one full day." I could not. I tried twice and found I was fundamentally unable to see. ​The final straw came with the recheck, where the second technician made the exact same fundamental mistake on my left eye. My patience shattered. I refused to complete the exam and demanded a full refund for the purchase based on two failed tests and non-functional glasses. ​Their response was an act of corporate malice. They refused to refund the full cost of the unusable product. Instead, they attempted to charge me $115 for the incomplete, failed eye exam (an exam initially priced at $5 with a purchase). They failed the test twice, sold me worthless glass, and then tried to bill me over a hundred dollars for the privilege of enduring their incompetence. ​My blood pressure was through the roof. I told them to keep the glasses and refused to ever set foot in that location again. They are not in network with VSP, leaving me with a failed experience and a useless external complaint. DO NOT GO HERE. If they make a mistake because their remote exam is fundamentally flawed, you will be stuck like chuck—paying a fortune for their catastrophic failure.