Eye Place Optometry
1136 E Green St,
Pasadena, CA
1136 E Green St, Pasadena, CA 91106, United States of America
+1 626-792-9979
http://eyeplace2020.com/
Samantha Wayne
1 year ago
The folks here are so wonderful. They do it all! From exams to lenses to a wide range of cool frames, they do a great job of consulting with you (without any hard upselling, yay) to get you exactly what you need. They also provided a complimentary repair when the lens popped out of the glasses. They’ll handle the nightmare that is insurance and keep you in the loop every step of the way. Clean, professional, and thoughtful. Highly recommend!
Billy H
1 year ago
My sister recommended me to this place and I was very pleased with the whole visit. Their staff members were very polite and friendly. The optometrist was very nice and informative. He didn't try to push or up-sell anything and did a thorough check-up. Highly recommend.
Sena Ahn
1 year ago
First of all, the staff, Joanna, is a terrible person. My glasses were delayed from the factory, but she did not track it and did not take care of it, even when it was found that my glasses might have been dropped off at a different store. She did not call the candidate store the next day and did not call me back to confirm the status of my glasses, even though she promised me she would. She NEVER apologized for her bad job.
There was another issue with my glasses. When I finally got them, I found that my progressive lenses didn't fit me; I had to lift my glasses to read a book. There could be some reasons related to my frame structure, but the truth was that she did not mark the positions of my eyeballs when I ordered these glasses. HOW CAN THE FACTORY MAKE PROGRESSIVE LENSES APPROPRIATELY TO FIT A PERSON WITHOUT EYEBALL MARKS? However, SHE DID NOT ADMIT HER FAULT THE SECOND TIME.
Lastly, the other staff also accused me of fabricating a complaint to get a refund, but I have never requested a refund and I just pointed out their mistake. They were totally terrible and NEVER ADDMIT THEIR FAULTS!