Eye Savers of Ormond Beach
1474 W Granada Blvd # 470,
Ormond Beach, FL

My absolute worst experience with an eye place, I was told my insurance has changed even though I have had the same vision insurance for the past 3 years. I called my Vision insurance provider and was told this business is in network and my total out of pocket expense would be $35 (as it has been for the past 2 years I have gotten my eye exam and glasses through eyesavers). The ladies in the front of the office were very adamant that it had changed and so did my co-pays etc. So last friday when I went in for my annual eye exam appt, I was told it would be a larger out of pocket cost. I cancelled my appointment and will be looking for a new office. I will NEVER refer anyone here due to the simple fact that this was an oversight on their part and no one apologized or even tried to make an effort to figure it out. If someone in your office does not know how to figure out co-pays/insurance ETC you should ask for help, or hire better help because they do not know what they are doing.

First time at this location and Dr Kelly was amazing. I have severe neck and back pain and it's hard to sit in one position very long. She was patient and understanding. The staff is amazing and can't wait to get my glasses in two weeks.

I am i very disappointed in the lack of service I received. I went in on January 3rd for my appointment when I asked, I was assured that I was covered, that my insurance was in a new benefit year. Now three and a half weeks later I find out then I'm not covered and I have to pay if I want my glasses that were due to be in a week and a half ago. Mind you I've called three times and stopped in there twice too see if my glasses had come in yet and one time to have them re-measure my pupil distance. When I called today I get told that they called me on January 6th but they didn't get my voicemail so couldn't leave a message. Do you think they could have told me that any of the times that I've called or stopped in in the last three and a half weeks? I always give people the benefit of the doubt and I have never posted a bad review in my life until today