Eye Surgery Associates | Asad Abbas MD PA | Eye Care at Sugar Land
6909 Brisbane Ct #400,
Sugar Land, TX

Highly disappointed by the service & there black mail tactics to get you to pay EXTRA out of pocket in spite of insurance billing and co payment paid, they actually WITHHELD THE REPORT & FINDINGS and did not give it to us! The girls at the front counter were hostile, confrontational & rude overall. They came up with a tactic of "vision insurance" which is unheard of and false & demanded an extra $40 to give us our report that rightfully belongs to us by law and what we paid for already ! After speaking to my insurance company, I was told they will be removed & banned from the list of recommended doctors in the area after receiving my grievance report. Proper action will also be taken against there wrongful practices. Stay away !

Great state of the art technology. The medical staff is really professional but their accounting and billing tactics are less to be desired. The Office Manager MADE me pay a deductible that I knew I had already fulfilled via my insurance year’s deductible plan. She insisted I pay and IF my deductible obligation was fulfilled, they would send me a refund check. Well, they owed me but they weren’t willing to give me ALL of my money back except the $50 copay. Said I had to review my explanation of benefits and prove it. I had to call back AGAIN to get the other half. I just did and waiting for her to call back to mail me ANOTHER check. Such tactics makes me question their integrity. Therefore, I may have to find another Ophthalmologist. Thanks for the previous reviews that helped me keep an eye on this. Smh. UPDATE- I just called to follow up on my refund and they agreed. Understand this, if I had not done my due diligence of 3xs follow up, I would be out of over $150. Don’t trust the deductible accounting tactics.

Came here for my yearly eye exam and had a really great experience. The staff was so nice and welcoming, and Doctor Abbas was very kind, personable, and easy to talk to. The whole visit was smooth and comfortable. Definitely recommend!

I needed to have a cataract surgery in my right eye. I was apprehensive and did a lot of research. I had complete eye exams in Pakistan, Canada and with two ophthalmologists in Houston, TX. I also went through the cost involved as I wanted upgraded, multifocal lens. I am happy to report that I chose Dr. Abbas. Twenty minutes after surgery I had 20/20 vision in the eye that had lost all vision. Also he charged 1/3rd of what other doctors had demanded. I highly recommend him. He answers all your questions and is highly professional.

We had a very good experience here. The team was professional, caring, and very organized throughout the process. They helped with the assessment of 7 research patients very smoothly and also guided 7 family members to the eye specialist with great attention and respect. The staff was kind, cooperative, and made everyone feel comfortable. We truly appreciated their support, clear communication, and dedication to patient care. Highly recommended for anyone looking for professional and compassionate service.

Dr Abbas is very professional and honest. And staff are also very helpful and friendly. I don’t know why they have negative review I would highly recommend Dr Abbas.

The employees in the front are rude in person and over the phone. The wait time is hours!! The previous reviews discuss bad accounting and over changing and lying about deductibles. Both appointments I’ve been told my deductible hasn’t been met. Since reading these reviews, I will definitely be calling my insurance company to very all this money I’m paying this doctor is correct! DO NOT SEE DR. ASAD ABBAS. Find another ophthalmologist. I know I am.

Dr. Abbas is a quiet man. He's also a man of few words. I'm a chatterbox. He can be as silent as he likes for the AMAZING care I got before, during and after my cataract surgery. I can SEE!!!!!!! Go. See. Him.

First and foremost stay on top of the accounting. They seem to just pull copays out of the air, and overcharge you at will. What I was charged and what actually owed for the appointment is significantly different amounts. It’s even a larger …

I had a very good experience here. The staff was professional, kind, and very helpful throughout the entire process. My assessment was handled smoothly, and they also guided me properly regarding the eye specialist. I truly appreciated their care, support, and respectful behavior. Highly recommended.

Had my Cataract surgery done by him . He is very polite and a good listener. Staff is very helpful. Over all I had a very pleasant experience. Planning to have my 2nd eye surgery by him Javed Razak

Excellent and very professional service from Dr. Asad Abbas and the receptionist my mother Rukhsana Khan has had cataract in both eyes and he has done a tremendous job by removing them. Definitely recommend Dr. Abbas if you want to have surgeries to remove cataract and or glaucoma.

Loved the Doctor but staff not much. Medicare is primary & Pays 1st. 80%. Then Cigna is secondary & pays 20% plus co-pays. I don't need referrals & I'm not HMO covered. Staff just couldn't understand. I've had both insurance companies for years & never had this kind of confusion. Now looking for another Glacoma Dr

Dr Abbas and his associates are great. My daughter went to Dr Abbas for her eye checkup and contact lense fitting. Dr Abbas was very patience and helpful with the process. I would recommend Dr Abbas for eye checkups and other eye related issues. And we didn’t have to wait long during our appointments.

Dr. Abbas and his team are great! He performed cataract-glaucoma surgery on both of my eyes. There was a gap in between surgeries, due, to my procrastination. However, Dr. Abass welcomed me back and moved swiftly to treat my eye. I highly recommend Dr. Abass and his team. I intend to stay put‼️ #icanseeclearlynow

They put on my eye bad eye drop ,it gives alot pain 15 days.I just went eye test ,my eye before good.Also they send me extra bill $40.They have very old machine.

I went to this doctor to have my eyes checked and instead of having my eyes checked he looked at 1 little spot then told me I had to make another appointment to get my eyes checked and I said to him well what am I doing right now is as all …

Reception and the staff were rude and not very welcoming. I noticed long wait time with no apologies. I saw no respect for elderly in this clinic. Still awaiting to see the doctor after over an hour wait. Erum was terrible in dealing with patients and she treated my dad with no help and rushing the job like she wasn’t happy working here in this clinic.

Recklessness caused my vision loss!!! I had 20/20 vision in both eyes and anticipated good vision for years before this visit. Now, the future literally looks bleak! Whatever he put in my eyes, caused my vision loss!!! I refuse to call this guy a doctor. In March, 2019, height of Covid shut down, with new insurance and the need to see an Ophthalmologist to monitor my eye pressure, I scheduled an early morning appointment (first patient) with Abbas. First observation, a few bottles of eye drops used to treat patients were (uncovered) wide open. He numbed my eyes, dilated my pupils and checked my pressure. It was high, 28 in one & 25 in the other. He took pictures of the nerve and gave me a bottle of Lumigan, but told me only use it 2 weeks after returning to his office for a follow up. I had dilated my eyes many times before, but this time it was different. Seven hours after the visit, my eyes were still blurry, but now they felt like something was in them (debris). I tried calling his office to no avail. The next morning things were the same. By that time I was so overwhelmed with fear and concerned that I may be losing my sight, I checked myself into the ER. The doctors looked at my eyes and told me everything looks fine. I called Abbas a few days later to relay what was happening and he told me that I might be having an allergic reaction and that I should return to his office at the next scheduled time. I did but this time I declined his eye drops and settled only for a visual examination. I pressed him as to what might be going on. With signs of nervousness, he told me that he did not know. I left his office depressed, helpless, and angry. My eyes remained blurry, particularly in the left, for months. I scheduled an appointment in July with Texas Eye Associates and they were able to confirm what I feared, I had lost almost one third (1/3) of the vision in my left eye. Abbas made no attempt to reduce my eye pressure and I did nothing because I thought he knew what he was talking about. I assumed the bright light that flashed while taking pictures of the nerve was a procedure to reduce the pressure. I was wrong!!! The eye drops he gave me expired the same month of March. In addition, my copay is $15 per visit, but the front desk tried charging me $40 extra for my visit. You only got one pair of eyes and they are needed for life. Don't put them in the hands of anyone who simply calls himself or herself a doctor. There are alternatives, seek out the best, it's your eyes and money!

A pleasant patient journey for sure. My visit to this practice a few months back, put me in front of total professionals, from the lady at the reception desk, to the technician who took measurements and performed other tests, all the way to my interaction with Dr. Abbas. It's apparent, that he knows customer service. I don't say this lightly as I am willing to let my disdain for poor customer service be known through online reviews and also by reaching out directly to owners of companies of all sizes. In this case, there is NOTHING that needs to be changed. This is a well run operation for sure.

I had a 2pm appointement I got there at 1.30 pm I was the only one in the clinic and doctor came at around 3 pm and they charge you $50 if you dont show but what about the doctor when he is late when I ask the front desk she said doctor just came in.I am diabatic I spend 3 hours.

Awesome doctor! Excellent followup on appointments!

I had the worst experience with Dr. Asad Abbas and his staff. He was very aloof and harsh. Dr. Abbas and his staff were uncaring, unprofessional, and rude. Would not recommend because of the lack of empathy and professional care. It appears he specializes in a specific group of people, and doesn't communicate well or provide good inclusive care. I gave Dr. Asad Abbas a second chance because we all have bad days. However, my recent experience was worse than the first! And, it was difficult to contact them. Take your eye health concerns elsewhere to recieve the care you deserve.

Loving staff and enlightening Doctor . I have been coming for years and Doctor Hasnain has show so much devotion to taking care of our children ... calling after hours to check in to asses ,it's marvelous and rare to find such a dedicated doctor ,staff and facility .

Incredible experience! I injured my eye, and Dr Abbas went out of his way to see me daily to ensure I was healing correctly. He is an incredibly kind and caring doctor. Definitely recommend!

Let me add my experience of the many people who have had issues with billing / accounting and the extremely rude manager Erum , she checked my insurance at check in and took my payment, 3 weeks later I get an unusually high bill , despite calling ahead and inquiring their charges for the services I needed. She had the audacity to threaten me that she'll send the bill to collections. They charged my insurance 600 dollars for glaucoma test! They also canceled my appointment a day earlier and rescheduled for the next day. During the appointment after my eyes have been dilated the doctor says he wants me to come back another day for rest of the test , as they are very busy that day!! I don't usually give bad reviews unless I have been really wronged and I was treated very badly here. I should have checked the reviews before going to this doctor , I only went here on my optometrist recommendation.

They’re rip off, I had insurance and my co pay should be $10 for each person me and my wife, but they charged me $166.34 and I went had paid then I ask for my prescription then they want additional $45 for prescription, they totally rip off …

This is for Dr. Asad Abbas (Ophthalmologist) First of all let me tell you guys that she had submited her both card of Medicare & Medicaid and front desk lady had been made copies. That was Jan.12, 2026 my wife visited Sugar Land Tx location for her Lacromal Punctum (watering from the eyes) Dr. Called her on Jan.23,2026 for the surgery to stop tearing he started from her left eye but he failed couldn't do and told her to go other Ophthalmologist for this particular surgery and Dr. gave her 2 names also before that surgery what he couldn't do the clinic responsible woman had taken approval from the insurance and she informed us on phone. But after 3-4 months they started send statement by mail $167.92 and Today July 01,2026 I called insurance United Health Care then insurance representative talk to Dr. Bay town clinic Manager he check and told insurance woman in conference call that he had not patient Medicaid info that's why account office sending statement by mail. So what is all that while patient is a member of (QMB +) not eligible out of pocket I guess sugar Land office didn't forward Medicaid info to account office but Why ? Think about it.

Dr. Asad Abbas is very good at eye surgery. He operated on my cataract and I'm 99% recovered. Thank you.

RipoffI was referred to this doctor by my diabetes and I told my diabetes doctor that this place is a ripoff and I explained to him what they do they thank you are a money machine they get you coming and going they do a eye exam than dilate …