Eye To Eye Optical
,
Pittsburgh, PA
Eye To Eye Optical has provided eye care services for 43 years. The clinic is a member of the Lions Club and accepts old glasses for donation, with proceeds from sales of Lion Brooms benefiting the organization.
, Pittsburgh, PA 15205, United States of America
+1 412-922-2606
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Pez Unholy
1 year ago
Not very friendly, once they realized i just wanted a script and didnt want to buy their over priced glasses and look at their frames they had sitting since the 80s they basically ignored me. after i got my eye exam it took me 45 minutes to get my script and i was the only one in the office. they just werent in a hurry at all. after taking my script to another location to order glasses i was informed that my script was very wrong and they would reneed to test me and give me much more powerful script. ive left 4 messages on eye to eyes machine and they wont get back to me. im sure at one time this place was fine but they are older now and i feel on their way out. they really just dont care about customers, just wanted to hit my insurance company for the eye exam and be done with it. i will never come here again and considering i worked next door for 3 years and spoke to joe almost everyday for him to not remember me or even say hello was "eye" opening. take your money elsewhere theres 12 places to get an eye exam within 1 mile of this location.
Bobbie Dirling
2 years ago
I really liked the eye doctor! The rest of the staff needs to improve their communication skills, just cuz your old is not ok to be rude. They also screwed up my lenses after 3 weeks of waiting for them and still have not fixed the problem. They do not give refunds but do not try to make it right. My brother has also been waiting for almost a month for his glasses. When I called to make sure they took my insurance they said yes until I got there and was told they do not. I paid out of pocket because I needed them and still have to pay for a new pair cuz of their mistake. I will never go there again. Very unsatisfied!
Jennifer Parrotte
2 years ago
This place is terrible. The customer service is terrible and they overcharge. The female staff member is terrible she remained on a personal call when we walked in and barley said hi until the phone rang. I would recommend going somewhere else. The doctor overall was nice. The glasses took over 2-3 weeks to come in and they stated that they were the middle man.
