Gregg J Wanciak

Found the staff difficult to deal with. They seldom offered information and I had to remember to ask specific questions if I wanted to get answers. Some questions didn't occur to me so I probably missed out on pertinent information. Also, staff didn't make the best decisions on eyewear frames. I didn't think of it, and my wife had to notice that I should have gotten two different frame types for the two pair of different prescription glasses I got, so I could easily distinguish between them without putting them on. Made immediate sense once my wife brought it up, but the eye care staff never brought it up. Further, I asked for my medical records so I could send them to Kaiser. Still waiting for them to provide those after weeks. I don't think the doctor made the best decision on some conjunctivitis that I was experiencing, prescribing Tobradex for it. Another doctor at Kaiser prescribed Chromolyn, which seemed to resolve the issue more effectively. Overall, really unimpressed with that office, and won't return.

Giok Thung

I purchased prescription glass, the cost ends up after 30% off came close to $700. Somewhere else may cost only $300. The lady was not very nice, when I picked up the glass, I asked if I can get white case, she said not included, I asked the cloth to save the lenses and she said is not included. This is the very cheapest store I experienced in my life for so expensive. I really made mistake to come her and will never visit this store anymore.

Magic Mike

A week ago I went online to the website to make an appointment and I have yet to hear back from them. I did get an automatic email acknowledging my apart request, but nothing else. So, I went with another eye doctor as this shows me that if they can’t respond to something as simple as an appointment request, I surely cannot trust them with my vision needs.