My experience here was exceptional. The care and precision during the examination were remarkable. The doctor’s expertise and thorough explanations instilled confidence. Their dedication to eye care and exceptional customer service make this office a top choice for anyone seeking comprehensive and professional eye care. This is the best eye optometry office in San Jose area,

Very bad customer service, I do not in any way recommend EyeC Optometry. I went in for an eye exam and took the doctor’s recommendations and ordered contacts. Later that day I realized that the lens for my right eye really wasn’t doing anything to improve the vision. So first thing the next morning — less than 24 hours after ordering— I called to cancel that part of the order and was told that their office policy is that they don’t allow cancellations, period. Less than 24 hours after placing the order, an order that was not customized in any way, just a standard off-the-shelf contact prescription. I offered to pay any cancellation fee, still they said they can’t. Interestingly, they were able to cancel the order with the manufacturer but then had to keep the money as a credit on my account instead of refunding it. So, clearly, cancelling the order wasn’t the real problem, they just didn’t want to let go of my money. The other reason for the low review is that the staff are not well trained. The woman who did the first part of my exam was visibly nervous, struggled with some of the equipment, and completely fumbled one of the tests such that the Dr. Had to redo it to get an accurate reading. Then the person in charge of doing the ordering quoted me one price for the contacts, then was surprised to find out that multi-focal lenses cost more!

The service here was outstanding. The staff was incredibly knowledgeable, guiding me through a thorough examination with patience and expertise. The optometrist was attentive, explaining each step and offering valuable insights. The office's modern equipment and comfortable environment made the visit efficient and pleasant.