eyecarecenter
4170 Fayetteville Rd,
Raleigh, NC

No issues at eye Care center. Caring, experienced optometrist. Good staff. I have been getting my eye exams for over 10 years. Very pleased.

The eye exam went well, but when I went to get frames that's when it went south. When I called to make the appointment, I asked could the payment be made when I pick up glasses, I was told yes that would be fine. Well had to make payment before glasses would be ordered, which cost me interest on one of my credit cards, then when I looked the bill when I was able to see it, there was a charge for some type of insurance on the glasses that I don't need because my vision plan will cover frames, lenses for two year, which I was never told about. I called to have this charge removed and as of this review it still hasn't been refunded. Then I receive and email that they had made an appointment for next year, which I didn't ask them to do. So after I go pick up glasses this will be my last time coming here.

Great experience! The administrator and technician were both cordial, but straightforward. Dr Black was awesome—I had a few questions that he answered thoroughly, and I didn’t feel rushed. First-time patient (without optical complications, yet), took about 40 minutes start to finish. Definitely recommend.