Unless you confirm you're meeting with a doctor IN PERSON, *before* your appt, don't waste your time! It's a VIRTUAL eye exam, more uncomfortable than an in-person exam, especially for those who have light sensitivity! When I scheduled my appt, I wasn't informed that their only in-house doctor was booked out for MONTHS and this would be a virtual visit! That would have been nice to know, clearly. But, the ladies kept telling me the results were still reliable and "everyone loves the virtual exams". When I had my exam, the doctor on the screen was telling me better things about my vision than I've heard from past Optometrists, so that was another red flag. Then, as I was leaving, a patient came in saying "I bought contacts with the new prescription I got yesterday and they don't work". So now, I can't rely on my new prescription enough for me to risk spending $200 on new glasses just to find out the prescription isn't good. So, now, I have to take more time off work and spend more money to go somewhere else before I get new glasses. Great. Thanks.

I had a horrible experience with this provider twice. The first time, they got the prescription all wrong and wouldn't stand behind their work. Their customer service is non-existant and they lack follow through with the promises they make. I paid my bill, received my glasses and then more than 4 months later they billed for for an exam they said I didn't pay for. Do not do business here!

I was astounded, the staff was courteous and accommodating. And this was counting their expertise which was amazing. This was the most thorough eye exam I had ever had. each part was explained and the doctor I feel went above and beyond.