Cathy George

Dr. Hashemi is awesome and the people that work the front office are very helpful. They all care about their patients and do the best for them.

Markese Dounley

I went into the office and received an eye exam. Everything went good. As i picked my out my glasses i advised the service clerk that i only wanted the glasses and the prescription lens . The service clerk tried to persuade me to get a blue tint and i advised her that i ABSOLUTELY DID NOT WANT BLUE TINT ON MY GLASSES! She stated it would not be blue and i would not be able to see the tint . After 10 minutes of rebuttal i gave in and advised her i would do it since she said i needed it but she guaranteed there would be no blue tint . I went to pick them today and my glasses were BLUE! I asked for a refund for the blue tint and asked them to remake my glasses. I was advised that they could not perform a refund for the tint. I asked to speak to the doctor 3 times . The front desk clerk went back to tell him i wanted to speak to him he would not come speak to me at all . I requested a full refund and will be taking my service to another eye doctor who listens to their customers , and not trying to scam customers for commission and sales. The blue tint was so bad the front desk lady even stated she hated the tint. I’ll give them 1 star . Would not recommend!! They are cognizant of what the consumer wants but will pressure you, and lie to you for commission sales.. Replying to your post . Let’s take personal out of business. Her being your wife is irrelevant to the service i requested and asked for. I specifically told her I did not want that and I was pressured into getting something I did not want. I was lied to and was advised that there was no blue tint and you would not be able to see it. As far as me requesting a refund for the blue tint i was advised that i can just have a refund for the full thing . That was horrible customer service. Then i was told that you guys have the frames in house, and i could have them fixed by Wednesday , not only to be told shortly after they had to be sent off again. You guys were advised that i had ZERO issues at the computer . My issue was my eyes get foggy when looking in a distance. So the blue tint did not apply to me at all . Thanks for the refund i will take my services where they are welcomed. This is business not personal. Thank you

fiestymike

Overall a great visit. Office staff, Noellia (sp) and Yolanda were very friendly and helpful. Dr. Hashemi explained results thoroughly and answered any questions I had. Would recommend EyeClinicMedical.