Eyecrafters
4200 South Fwy,
Fort Worth, TX
Sircourtland Brown
1 year ago
I got my eye exam, picked my frames and received my glasses all in one day at a great affordable price. The entire staff was very professional and quick. Thank you Eyecrafter team.
Efren Lopez
1 year ago
I spent $300 on shoddy glasses and only wore them for 3 months and the frame broke and I stop at this place to see how they can help me and they refused to help me. The customer service at this location is terrible I do not recommend this place bad service and poor quality glasses. ( after this I drive directly to Walmart glasses store and they help me with this issue you will find better price and better service 100% )
United Hail Solutions
1 year ago
Terrible customer service from the OWNER. My daughter's glasses broke. First the rep said the glasses were not covered because their receipt was written with the wrong date 1/02/17. Luckily I took a picture of my receipt from the cashier machine with the correct date 1/02/18. Received a quote of $89 for warranty. Great for warranty price. Ready to pay. Then the owner walked by, questioned the rep and upcharged to $140. I have referred over 50 people here, plus bought several pairs myself. I calmly informed him I would pay the $140 but will NOT buy another pair. Owner went hysterical screaming in front of other customers. Completely changed his story when my husband walked in. POOR business ethics. GREEDY OWNER with no respect for his customers.