Eyeglass Specialist
213 Foothill Blvd,
Rialto, CA

Worst experience I’ve ever had trying to get glasses I payed express shipping for my new glasses and I did expect the to be backed up or come in late but six weeks later i finally have my glasses and they never informed me that it was going to be late and I went in three times and each time the would tell me to wait till the next week and the next week and when I finally came back after two week of waiting for just new frames remind you they never called me in but each time I went my glasses were ready and there they just never called. But the glasses I got after 2 weeks were loosely framed so I was going to have to wait to get a fixed one I was told I could have temporary frames till the got the other one but those broke quickly after and I waited three weeks for those glasses and when I came in to ask if they had it and didn’t call me again the had them the whole time and put them up for display and after all that when I asked if it was possible for a refund because that was obviously not one week express or express at all he told me that i had only waited half a week so no I couldn’t get a refund. I went in on 7/14 and it is 8/12. And this isn’t the first time something like this has happened. Overall terrible experience

I have been getting my glasses with Eye glass specialist for almost 15 years. The customer service that Jim and Jimmy offer me is ALWAYS the greatest. I always feel welcomed and appreciated as a customer. I am always 100% satisfied with the quality, service and price at this location. I highly recommend you check them out. You will not regret it.

the front is amazing the drs office in the back is always so slow if u have an appointment be ready to wait 30 minutes to an hour from ur scheduled appointment